Frequently Question Answers
How can you contact CoinBytes?
Simply Email us at firstname.lastname@example.org or use ‘Live Chat’ option (Click on the Blue Icon on the right side of the screen).
Am I able to make a compliant?
If you'd like to lodge a complaint, an email is the best method of getting in touch with us. We take complaints very seriously, so please be as detailed as possible in your email to us so we can take a good look at the problem. Email us at email@example.com
What are your Trading hours?
Caught us outside of business hours? We are open 24/7 Greenwich Mean Time.
What do you trade?
We Trade stocks, Forex Exchange, Crypto futures, Gold mining and Real Estate.
Are the Live Feeds Real?
The live trades are real live trading feeds from the trading room and accessible to all active accounts.
What do I do if I have a problem?
If you run into problem, We take problems and faults seriously, and we want to hear about them as soon as they happen.
Do I have charges to pay?
No fee in attached to any transaction in Coin Bytes
Can I lose all my invested Money?
Trading CFDs involves high risk, this why we invited you to share the risk with us. If capitals can’t be lost, there will be no need to share a risk with you. The truth is that in all CFDs and any kind of trading, all invested capitals can be lost.
Are withdrawals delayed?
Withdrawal of funds is almost instant, with maximum of 24 hours from request time if their is congestion in blockchain network.
What payment method you accept?
We accept Bitcoin, Ether, Payeer and Perfect Money.
What other services do you offer?
We offer only trading services for individuals and companies. To open a company account contact us at firstname.lastname@example.org
Can CoinBytes disable my Account?
In a situation where you make profit from us and offer other individuals financial services, Your account can be permanently disabled. Your account will be permanently disabled if your use proceeds to sponsor crime of any type.
I’m having trouble accessing the website?
If you want to access our website, then you’ll need to be using the right browser to view it correctly. Try updating Internet Explorer, Google Chrome, Safari, Mozilla Firefox or Microsoft Edge to the latest versions to access it. Once you’re on the right browser it should display correctly, but let us know if you’re still running into problem.
I can’t sign in
You must sign in to be able to view your account details and manage your account.
If you receive a message that says your email address/password is incorrect, follow the steps below:
Make sure you are using the same email address and password you registered with.
If you can’t remember your password click on the ‘forgotten password’ link on the sign in page. You’ll be prompted to enter your email address and we’ll send you an email with a link that will allow you to create a new password for your account.
If after this you still can’t sign in, get in touch with us giving as much detail as you can about the issue including screen shots of any error message you get and what you’ve done so far to try to resolve it.
What is the maximum amount i can invest?
The maximum amount you can invest is unlimited.
What is the minimum amount i can invest?
The minimum amount is $100.